Books by Bob Kelleher

I-Engage: Your Personal Engagement Roadmap

Despite landmark investments in employee engagement over the past decade and significant economic recovery, even the “best places to work” don’t have anything approaching 100% engagement. Why? Because engagement efforts to date have been focused on only half of the individual: who they are as employees. Engagement is dependent on a variety of factors that we can’t leave behind when we leave home: our health and well-being and that of our children, partners, and elders; our personal values; our intrinsic motivators. These deeply personal factors, as well as fixed traits about us, affect engagement at least as much as work-only factors such as salary and benefits. In this timely and thought-provoking volume, author and engagement expert Bob Kelleher invites individuals and managers alike to expand the conversation about what it means to be truly engaged… as a whole person.

“From CEO to front line, I-Engage is a must read for anyone looking to maximize their own engagement. Throughout the book, I found myself pausing at each of Kelleher’s 20 ‘rest stops’ and reflecting on where I am in my own career. A must read!”

Stuart Jackson,

Director of Learning, Ralph Lauren

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Louder Than Words – 10 Practical Employee Engagement Steps That Drive Results

Thought leader and speaker, Bob Kelleher distills vital employee engagement principles into ten practical and transformative steps that will help companies maximize employee engagement – the key to capturing discretionary effort. While highlighting win-win engagement solutions, the author makes a case for creating and maintaining a corporate culture that attracts and retains the most productive and creative people. Throughout the book, specific best in class employee engagement and leadership company examples are shared, including those from Oracle, The Timberland Company, Beth Israel Deaconess Medical Center, ENSR, and AECOM.  Readers will take away practical tools and examples to help them engage their workforce. A must read for anyone who manages people.

“A cutting-edge approach to management based on the wisdom and experience of a consummate line executive and HR professional.”

Wayne F. Cascio, Author, Investing in People,

Chair in Global Leadership, University of Colorado, Denver

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Employee Engagement for Dummies

Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more.

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Creativeship, An Employee Engagement and Leadership Fable

Bob Kelleher tackles corporate malaise in this thought-provoking narrative which follows newly retired management consultant Joe Daniels in an exploration of what’s missing in business today. Trough reflecting on his career and interacting with his now-grown children, Joe comes to recognize that strong leadership and employee satisfaction alone are no longer the key  to a healthy, sustainable business. In the era of instant global communication and unabating change, organizations must focus and invest in on six interrelated ingredients (Purpose, Employee Engagement, High Performance, Innovation, Tri-Branding, and Global Growth). Those that don’t, cannot expect to thrive. Complete with extensive resources to help organizations of any size begin their journey, Creativeship is a must-read for all leaders.

“Creativeship is a must-read for leaders wanting to position their companies for long-term sustainable growth. In this engaging, clever, and thought provoking parable, Kelleher not only explains what principles we need to follow to lead effectively, but also why. As soon as you delve into the book you’ll realize the story is a great read, and the lessons are critical.”

Bob Nelson, Ph.D., Author,

1501 Ways to Reward Employees and 1001 Ways to Take Initiative at Work

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Customer Experience for Dummies

A positive customer experience is essential to keeping your business relevant. Today’s business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word-of-mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans.

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